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Residential
Contact Us
24-Hour Emergency Assistance 1-877-969-0999
Call if you suspect a natural gas leak or a build up of carbon monoxide.
For all other inquiries...
By phone
Call us at 1-888-774-3111
Monday to Friday 8 a.m. to 6 p.m. (except holidays)
The Office of the Ombudsman
There are a variety of ways you can express your concerns about your experience with Enbridge Gas, and we’re here to help you. The Office of the Ombudsman provides an impartial review of unresolved complaints.
By mail
For inquiries
Enbridge Gas
PO Box 2001
Chatham, ON
N7M 5M1
For bill payments
Enbridge Gas (Union Gas)
PO Box 4001, STN A
Toronto, ON
M5W 0G2
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