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Residential
Contact Us
24-Hour Emergency Assistance 1-877-969-0999
Call if you suspect a natural gas leak or a build up of carbon monoxide.
Special Notice: In April, Union Gas enhanced the security and reset requirements for MyAccount Passwords. Upon your first MyAccount login, you will be required to reset your password to meet those new requirements.
For all other inquiries...
By email
Tell us how we can help. We'll get back to you within two business days.
By phone
Call us at 1-888-774-3111
Monday to Friday 8 a.m. to 6 p.m. (except holidays)
By Mail
For Inquiries
Union Gas
PO Box 2001
Chatham, ON
N7M 5M1
For Bill Payments
Union Gas
PO Box 4001, STN A
Toronto, ON
M5W 0G2
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