24-Hour Emergency Assistance 1-877-969-0999
Call if you suspect a natural gas leak or a build up of carbon monoxide.
For all other inquiries...
Call us at 1-888-774-3111
Monday to Friday 8 a.m. to 6 p.m. (except holidays)
The Office of the Ombudsman
There are a variety of ways you can express your concerns about your experience with Enbridge Gas, and we’re here to help you. The Office of the Ombudsman provides an impartial review of unresolved complaints.
PO Box 2001
For bill payments
Enbridge Gas (Union Gas)
PO Box 4001, STN A