Natural Gas Emergencies
- For gas leak/odour detections and other gas related emergencies, please call 1 877 969-0999
- For Emergency Locates, please contact Ontario One Call at 1 800 400-2255.
- The emergency numbers are available 24 hours a day, 7 days a week.
Contact Us by Telephone
- Natural Gas Emergencies - 1 877 969-0999
- Account & Billing Inquiries - 1 888 774-3111
Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays). Calls may be recorded for quality and safety purposes.
Contact Us by Mail
P.O. Box 2001
Chatham, Ontario, Canada