Forms & Requests

Please note the following approximate timelines for service line installation, connection:

  • Residential Service: minimum 5-6 weeks (New Build)
  • Converting a Residential home to natural gas : approximately 6 weeks
  • Standard Commercial: minimum 6-8 weeks
  • In case of large buildings or if you require pressure gas, or have any other special requirements, the process could take longer.

Please be aware of seasonal workloads, as the fall period is a traditionally a very busy time of year.

Apply for a natural gas service using GetConnected, our online attachment tool.  You will receive a reference number and an immediate confirmation that we have received your request. Notify your customer that they must sign up for a Union Gas account prior to the activation of their new service. 

Commercial Applications

To apply for a Commercial service you can either use GetConnected or use the Commercial / Industrial Information Sheet



All requests for materials, tags, or forms not listed here can be made by emailing: