If you anticipate a problem providing access during a certain period, please contact our Customer Contact Centre to make an alternative arrangement.
Gently brush off snow or ice with a soft broom or brush – never a sharp tool like an ice scraper. Be careful not to bump your meter with a snowblower.
Contact us if you have difficulty clearing snow and ice from your meter.
Our meter readers can't take a reading if access to your meter is blocked by snow, ice or heavy equipment. And they will not come on your property if your pets are running loose. Even the friendliest dog may bite someone it regards as a stranger. Be sure your pets are securely tied or kept inside the house when Union Gas calls are scheduled.