Energy Assistance Program
Need Help with your Natural Gas Bill?
Eligible customers having trouble paying their bill may qualify for EMERGENCY RELIEF to avoid having their service disconnected. Emergency financial assistance is available year-round as funding allows.
Other Programs Available
Low-Income Customer Service Policies
We also offers a Low-Income Customer Services Policies Program which offers additional help for income-eligible customers to manage their natural gas account. Details can be found under our Conditions of Service.
Home Weatherization Program
If you qualify, you’ll receive free home improvements, including insulation, that will keep you and your energy bills more comfortable all year round. Take advantage of the program that has helped 10,000 Ontario households save money and energy. For more information, visit our Home Weatherization Program section.
To learn more about these programs and other money saving tips, visit
Save Money & Energy or call 1-888-774-3111.