Furnace Frequently Asked Questions

What do I do if my furnace breaks down?

Enbridge Gas doesn't repair furnaces, boilers or water heaters. If your furnace needs repairs or maintenance, please contact an HVAC contractor. Find a qualified contractor near you

What are the costs to switch from electric to natural gas baseboards and install duct work?

Ask your contractor to include the cost of duct work in addition to the new furnace to calculate the long term savings compared to the cost of electric heating.

What is the quietest furnace possible?

Choose a two-stage high-efficiency furnace for the least amount of fan noise. This fan operates on a low setting most of the time. It only increases to a higher level when a higher heat demand is necessary. The result is quiet operation and a better night’s sleep for you.

Should I replace my old furnace before it breaks down?

If your furnace is aging, your old furnace is probably costing you money. Some older furnaces deliver only 55% of their heat to your home while a new high-efficiency natural gas furnace may deliver up to 98% of the heat it creates to your home. Your new natural gas furnace will likely save you money.

Is there a "best time" of the year to purchase and install a new furnace?

The best time of year to purchase and install a natural gas furnace is in the spring or fall. At these times of the year, contractors are less occupied with emergency service work.

What will I do with my old oil tank when I switch to natural gas?

Your HVAC contractor will take care of removing the old oil tank from your basement. Be sure this is included in the estimate you agree to. Make sure your oil filling connection is completely removed or permanently closed.

Will my new high-efficiency furnace affect my water heater choice?

It may. If you choose a high-efficiency furnace you will need to consider the venting requirements of your choice. Ask your contractor for more information.