Report a Payment

Notify us of a recent payment on your account. If you have received a disconnection notice that may be completed within the next 24 hours, please call our Contact Centre at 1-888-774-3111, to ensure continuation of your gas service.

Report a payment

You'll need:

  • Your 14-digit account number. See the account number on a sample billSample account number on a sample bill.
  • Payment date and amount.
  • The name of your financial institution, payment type and verification number.
  • If you are logging in to myaccount for the first time, you'll need your 14-digit Union Gas account number and an email address.

When is a payment credited to my account?

When is a payment credited to my account?
Payment method Account balance updated in...
Online banking 1 to 3 business days
Telephone banking 1 to 3 business days
Credit card 1 business day
Mail 3 to 7 business days
Paid at bank 2 to 7 business days
to my account

Register today and start managing your account online

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