Internet & Telephone Banking

Pay online or by phone with your financial institution. Or set up automatic payments for hassle-free payments every month.

Learn about the automatic payment plan

How it works:

  • Select your financial institution from the list below. Log in to their website or call them.
  • Create Enbridge Gas Inc. - Union Gas as a new payee. You’ll need your 14-digit natural gas account number. See the account number on a sample bill.Sample Account number on a sample bill
  • Allow one to three business days for the payment to reach Enbridge Gas.
  • Set up your preferred financial institution in myaccount and pay your bill with a one-click link to your banking website.
  • If you move to a new address, remember to update your banking profile with your new account number to ensure your payment is credited to the correct account.

Participating financial institutions

Check with your financial institution if they are not on this list.

Frequently Asked Questions

Pay in person at your financial institution

You can pay at a teller or ATM. Bring the entire original paper bill to ensure the payment is credited to your Union Gas account. Please allow three business days for your payment to reach us.

Your financial institution may apply service fees.

Can I pay in person at your office?

Our offices are not able to receive payments. Please use one of our convenient payment methods.

How do I report a recent payment?

Notify us of a recent payment in myaccount, our account management tool.

Or call anytime at 1-888-774-3111. At the voice prompt press 2, then 3.