Service Alert: Please note that starting Sun. June 27 access to self-service options will be temporarily unavailable due to planned online system updates. We apologize for any inconvenience. See our planned customer service interruption dates at uniongas.com/changes. Thank you for your understanding.
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Watch for our new name and look in June
Next month, we’ll begin to use our new Enbridge branding, and replace
intouch with our new newsletter E = Connecting With Our Customers.
While our name may be changing, you can expect the same great information
and tips we’ve always shared.
It could be anatural gas leak
You can’t see or taste natural gas, which is why we make sure you
can smell it. We add a harmless gas called mercaptan to make it
smell like rotten eggs.
If you smell rotten eggs and suspect a leak follow these steps:
Leave your home immediately.
From a safe distance, call Union Gas at
1-877-969-0999 or call 911.
Don’t use electrical switches, appliances,
phones, garage door openers, vehicles
or lighters and don’t smoke.
Don’t open windows.
Install the right alarms
Smoke and carbon monoxide alarms won’t detect a natural gas leak. Use a
natural gas alarm or combined natural gas/CO alarm to detect a leak.
Visit our safety page to learn more and watch our
video on gas leak safety.
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