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June 2018 Intouch Customer Information Newsletter

A close-up of burgers cooking on a grill

Natural gas can save you more than $2,000 every year in heat and hot water costs compared to electricity, oil or propane. Plus, when you add a natural gas range or barbeque to your home you save even more.

While the price of electricity has doubled in the past 10 years, with expensive peak-hour charges pushing costs even higher, natural gas prices have dropped and cost less today than even a decade ago.

With abundant supplies of natural gas right here in North America, you can count on having reliable and affordable natural gas for your home for years to come.

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Visit the Residential page to learn about natural gas savings.

Conditions of Service update

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Union Gas has reviewed and updated its Conditions of Service. Visit the Conditions of Service page to read the revised document.

An illustration depicting two rotten eggsAn illustration depicting two rotten eggs

Smell rotten eggs? It could be a gas leak.

You can’t see or taste natural gas, so we made sure you can smell it. Mercaptan, a harmless gas, is added to natural gas to make it smell like rotten eggs. If a gas leak occurs, here’s how to keep your home and family safe:

number one

Evacuate immediately.

number two

Call Union Gas at 1-877-969-0999 or 911 from a safe distance.

number three

Don’t use electrical switches, appliances, phones, garage door openers, vehicles or lighters and don’t smoke.

Know your alarms

Smoke and carbon monoxide (CO) alarms won’t detect a natural gas leak. Only a natural gas alarm or combined natural gas/CO alarm will detect a leak.

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Visit the natural gas safety page to learn more and watch a video on gas safety.