Keep a clear path
to your meter
Winter is upon us, which means it’s important to keep your outdoor natural gas meter and exhaust vents free of snow and ice. This helps to ensure that the meter will work safely and that heating equipment doesn’t go into safety shutdown. It also allows easy access for accurate meter readings or emergency situations.
To keep your meter clear, just gently brush off snow
or ice with a soft broom or brush—never use a sharp tool like an ice scraper—and be careful not to bump
your meter with a snowblower.
As you bring out the holiday decorations, remember
to keep boxes and other items away from your furnace, water heater and thermostat. Keep the space around them clear in case Union Gas or your heating contractor need to access them for service or repairs.
If you have difficulty clearing off your meter or expect
a problem ensuring safe access to it, contact us online through myaccount or call 1-888-774-3111, option 2,
to let us know. You can also submit your meter
reading online or by phone.