That way we can bill you for the natural gas you actually use. Be sure to brush snow and ice off your meter and make sure there are no obstacles blocking access to it.
If severe weather hits and we can’t access your gas meter, we’ll send you an estimated bill and adjust it the next month. Or if you prefer, you can always submit your own meter reading.
Learn to Read your Gas Meter
In the event that we can't take a reading, you can always do it yourself.
Read your own meter:
Digital meter: Record the five numbers left to right.
Dial meter: Record the dials left to right. Use the lower number if the pointer is between two numbers. Record “9” if the pointer is between “0” and “9.”
Submit your own meter reading:
- Call 1.888.774.3111 -it's toll-free and 24/7
- Please follow the voice prompts
- You’ll need to enter your 14-digit account number