Wishing you and your family a safe and happy holiday season
With winter weather, be sure to keep your outdoor natural gas meter and exhaust vents clear of ice and snow. This ensures the meter will work safely and efficiently, and also allows easy access for accurate meter readings or emergency repairs. Just gently brush off snow or ice with a soft broom or brush—never an ice scraper or other sharp tool. And be careful not to bump your meter with a snow blower.
As you bring out the holiday decorations, remember to keep boxes and other items away from your furnace, water heater and thermostat. Keep the space around them clear in case Union Gas or your heating contractor need to get at them for service or repairs.
If you have difficulty clearing off your meter or expect a problem ensuring safe access to it, contact us online through myaccount or call 1-888-774-3111, option 2 to let us know. You can also submit your meter reading online or by phone.