Keep a clear path to your meter
During the winter it’s important to keep your outdoor natural gas meter and exhaust vents free of snow and ice. This helps to ensure that the meter will work safely and that heating equipment doesn’t go into safety shutdown. It also allows easy access for accurate meter readings or emergency situations. Gently brush oﬀ snow or ice with a broom or brush—never use a sharp tool like an ice scraper.
Ensure the area around your furnace, water heater
and thermostat is also clear and accessible, in case
Union Gas or your heating contractor need to access them for service or repairs.
Contact us online using myaccount or by telephone
at 1-888-774-3111, option 2, to submit your meter reading or to let us know you’re having difficulty
clearing the area around your meter.