Customer Balancing Service Overview



A short term park and draft service that balances daily supply and consumption.

Service Description

  • A balancing service, designed to help customers in Northeastern, Northwestern and Eastern Ontario, manages daily imbalances that occur when the gas delivered to a facility does not match its consumption.


Learn More

For more information, call your Union Gas Account Manager or send us an email.

Customer Type

  • CBS is an interruptible service available to Rate 10, Rate 20, Rate 25 and Rate 100 T-Service (Transportation Service) customers.
  • Customers may park (deposit) or draft (withdraw) from this account within a specified tolerance band. The maximum band limit is determined by the customer's firm daily Contract Demand (CD). For drafting purposes, the lowest band limit is 25% of the Contract Demand (CD).

Benefits

  • Cost-effective balancing that helps a customer manage small, daily variances when incoming supply does not match daily consumption.
  • Allows customers to burn more or less than their daily delivery, without requiring a nomination to borrow or park some gas.
  • One Customer Balancing Service account can be used to manage imbalances for multiple facilities owned by one customer. The facilities can be in different places as long as they are all located within the same delivery area.
  • There are two service options available:
    • The customer maintains a positive account balance (parking only) on a daily basis.
    • The customer can hold either a positive or a negative balance on a daily basis.

Service Term

  • Minimum one-year contract.

Rates and Pricing

  • For more information about approved contract rates go to our Customer Contracts section.

Service Availability

  • All Union Gas T-Service accounts in Northeastern, Northwestern and Eastern Ontario.
  • The service is interruptible.
A map of the Union Gas northwest service area

A legend for the map of the Union Gas northwest service area.

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Distribution Line
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TransCanada Pipeline
A map of the Union Gas northeast service area

A legend for the map of the Union Gas northeast service area.

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Operations Centre
An icon representing distribution lines in the Union Gas northeast service area map
Distribution Line
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TransCanada Pipeline
A map of the Union Gas east service area

A legend for the map of the Union Gas east service area.

An icon representing distribution lines in the Union Gas east service area map
Distribution Line
An icon representing the TransCanada pipelines in the Union Gas east service area map
TransCanada Pipeline