Security Deposit

You may be required to provide a security deposit for commercial customers.

Billing information

  • Security deposits are equal to the cost of two months average use, based on the last 12 months of gas usage for your home.
  • You have the option to pay the security deposit in instalments over a maximum of six months, without interest.
  • If you have an excellent payment history, we'll automatically return the deposit, plus interest to your account 36 months after the deposit is paid in full.

Current customers

If your payments are not received on-time in full, you may be required to provide a security deposit.

Closing your account

If you close your account and have a security deposit on record, the security deposit is returned on your final bill.