We make it easy to pay your bill

We accept payment online, by telephone, bank machine, credit card, mail, in person and Automatic Payment - never worry about another payment again with automatic payment withdrawals from your bank account.

Online payment

For your convenience, we've asked major financial institutions to allow us to link to their web sites. Simply visit your financial institution's web site and pay your bill online. These participating financial institutions provide online bill payment for their customers.

Which financial institutions provide online bill payment?

Select the website of your bank or credit union from the list below. You'll need your 14-digit natural gas account number to add Enbridge Gas (Union Gas) as a payee.

Automatic Payment Plan (APP)

Our Automatic Payment Plan lets you have your payment automatically sent to Enbridge Gas from your financial institution.  Find out more about the Automatic Payment Plan.

Bank machine

Many financial institutions allow you to pay your bills at a bank machine (ATM). Check out what your financial institution offers.

Telephone banking

Many financial institutions allow you to pay your bills by phone. Contact your financial institution to see if this is a service they offer. You will need to supply them with your 14 digit natural gas account number.

Pay in person

Pay your bill at your financial institution. The financial institution will need the bottom portion of your gas bill to process your payment.

Pay by credit card

Make a one-time payment or set up recurring monthly credit card payments with MasterCard or VISA. Payments are made through Paymentus, a payment service provider for utilities. Paymentus applies a convenience fee to credit card payments.


  • Pay your bill from anywhere, any time of day or night
  • Instant payment notification to Enbridge Gas
  • Never miss a payment with recurring monthly credit card payments

How it works

Pay your bill online with MasterCard or VISA. Credit Card payments are also accepted by telephone at 1-877-811-1911. A service fee equal to 1.75% of your payment to Enbridge Gas is charged by Paymentus for each credit card payment.

Enbridge Gas receives payment by the next business day.

Two ways to make a credit card payment

  1. Online at Paymentus. To set up recurring monthly payments, you'll need to create a Paymentus user profile
  2. Call the automated telephone service at 1-877-811-1911

Pay by mail

When paying by cheque or money order, please write your 14 digit account number on the front of the cheque or money order and enclose the bottom portion of your bill. To avoid a late payment penalty, please allow at least 3 business days for delivery.

Mail the bottom portion of your natural gas bill with your cheque or money order to:

Enbridge Gas (Union Gas)
P.O. Box 4001 Stn A
Toronto, ON
M5W 0G2

Need help with your natural gas bill?

The Ontario Energy Board has launched the COVID-19 Energy Assistance Program (CEAP) to help customers with their Enbridge Gas bill. See if you qualify for a one-time bill credit.

In the meantime, rest assured that we understand that this is a particularly difficult time for customers, who may be facing financial challenges. We also offer flexible payment arrangements you can set up yourself online at anytime.