Move your account

We're here to make it simple

Moving has is fast, easy and available 24 hours a day, seven days a week using myaccount. Whether you're moving to another city or just around the corner, we want to help make your move as simple as possible.

I'm Moving section in myaccount let's you:

Lawyers and property managers

Effective March 31, 2015, Union Gas no longer accepts online requests for natural gas services from lawyers and property managers. Please advise your clients to use myaccount or contact our Customer Contact Centre at 1-888-774-3111, Monday to Friday from 8:00 a.m. to 6:00 p.m., (except holidays). We require at least three days before the moving or closing date. lf your client is moving sooner, please have them call our Customer Contact Centre.

Your client will need:

  • Contact information - name and phone number
  • Service start date
  • New service address
  • For new accounts - the account holder's date of birth

Who to call for more information

If you have any questions about the moving process, please contact us today by email or by phone 1 888 774-3111.