GetConnected Step-By-Step Tutorials

Our video tutorials will quickly guide you through everything you need to know about GetConnected. Video tutorials are created in a way that even pro GetConnected user will discover helpful tips and hidden features of GetConnected.

Getting started

How to Create and Account, Set up your Profile and Preferences

Duration: 3 mins 27 secs

How to Update Contact Information

Duration: 1 min 27 secs

Applying for a natural gas service and other services

How to apply for a New Natural Gas Service

Duration: 3 mins 40 secs

How to apply for a Multi-Meter Manifold

Duration: 2 mins 16 secs

How to request Construction/Finishing Heat

Duration: 2 mins 19 secs

How to change foundation or occupancy dates

How to Change a Foundation Date

Duration: 1 min 10 secs

How to Change an Occupancy Date

Duration: 1 min 26 secs


Step-by-Step Guides

We have produced three step-by-step guides. These provide you with a process to follow if you wish book multiple service orders or how to book a service order appoint for a specific date.

How to book multiple service orders at the same time

PDF Document

How a book a service order appointment by picking a specific date

PDF Document

How a book a service order appointment by letting the system pick the date for you

PDF Document