Residential Builder

Welcome, you are here because you are a residential home builder that is looking to:

1. Request a new natural gas service line

Submit your application via our online attachment tool - GetConnected.

2. Request construction heating

Submit your application via our online attachment tool - GetConnected and indicate construction heating.

3. Inquire about the status of an existing natural gas service line request

If you have applied via GetConnected and have a question about a specific address, click on the action button beside that request and send us an email. We will respond within 2 business days.

4. Request a meter set/turn-on and/or inspection

If your meter has not automatically been set after the installation of your gas line, or if you need to arrange for a turn on or inspection, please go to GetConnected, select the action button beside the appropriate address and follow the prompts.

Before requesting a final inspection, read the Guidelines for Builder Final Inspection.

Alternatively, you can email a copy of the Residential New Build Meter / Set Turn on / Inspection Form to

5. Request a load change, pressure change and/or meter/service relocation

Submit your application via our online attachment tool - GetConnected.

6. Request end-meter banking

End-meter banking is a superior building option that moves individual gas meters from the front or back of your townhouses and groups them onto one or two end walls. It’s an easy way to improve your front door or backyard appeal.

Contact the new residential construction team for more information.

7. Download forms

8. Access quick links

For all other inquiries, please call 1 866 772-1045.