Get Connected

Commercial/Industrial

Welcome, you are here because you are a commercial/industrial builder that is looking to:

1. Build a commercial/industrial building and need to order a natural gas service

  • Submit your application via our online attachment tool - GetConnected

2. Demolish an existing commercial/industrial building and need to have the existing gas service removed

  • If, due to construction, an existing gas service must be removed or relocated, please allow 6 to 8 weeks and call the Customer Care Centre at 1 888 774-3111
  • If you will require a new gas service after the existing service has been removed please apply for the new service via our online attachment tool – GetConnected

3. Inquire about the status of an existing natural gas service line request

If it has been longer than 7 weeks for your commercial/industrial service request and you wish to follow up, login to GetConnected and select the action button for the specific address and press Email Us. We will respond back to you within 2 business days.

4. Request a meter set, turn-on or inspection

5. Request a load change or pressure change

  • Submit your application via our online attachment tool - GetConnected

6. Download forms

7. Access quick links

For all other inquiries, call 1 866 772-1045 or contact your Commercial Energy Conservation Advisor.