As of January 1 2016, only online applications will be accepted. Please submit your application via GetConnected.
Welcome, you are here because you are a commercial/industrial builder that is looking to:
1. Build a commercial/industrial building and need to order a natural gas service
2. Demolish an existing commercial/industrial building and need to have the existing gas service removed
- Complete the Commercial / Industrial Information Sheet
- If, due to construction, an existing gas service must be removed or relocated, please allow 6 to 8 weeks and call the Customer Care Centre at 1 888 774-3111
3. Inquire about the status of an existing natural gas service line request
If it has been longer than 7 weeks for your commercial/industrial service request and you wish to follow up, login to GetConnected and select the action button for the specific address and press Email Us or submit a Status Request. We will respond back to you within 2 business days.
4. Request a meter set, turn-on or inspection
5. Request a load change or pressure change
6. Download forms
7. Access quick links
For all other inquiries, call 1 866 772-1045 or contact your Commercial Account Manager.