Contact Ontario One Call before digging a garden, landscaping or fencing your lot, excavating for a patio or pool, upgrading your driveway, repairing your home's foundation, building a porch or deck, or doing any construction on your property.
To request a locate, call 1-800-400-2255 or go to on1call.com at least five business days before you plan to dig. Ontario One Call will relay your locate request and information to Enbridge Gas or their designated locate service provider, as well as other participating member utilities. You will be provided with a timely, FREE locate of the underground facilities so you can complete your project safely.
Homeowners and/or their contractors who cause damage can be fined, charged for costly repairs to equipment or neighbouring property, or even sued if someone is injured. Ignorance of the law is no excuse.
Not necessarily. Private lines installed by the homeowner or a private contractor and not utility representatives, such as a gas line from your house to a backyard garage, natural gas bbq or a pool heater, are not covered by Ontario One Call's scope. You must arrange for a separate private locate to be completed by a locate service provider for private lines.
If you suspect these lines may be present on your property, consult the yellow pages for "underground utilities locators" to find a locate service provider. Fees will apply.