Invoice and Payment Options

Storage & Transportation Shippers have asked for options on receiving and paying their invoices. We are pleased to offer you a number of invoice and payment options that are convenient and easy to use.

Invoice Options

Union Gas Shippers have two options to receive or view their invoice:

• Paperless Invoicing - By electing paperless invoicing, you will receive an email indicating when your invoice is posted on Unionline and available for payment. To register for Unionline, or to add the Invoicing role to your existing Unionline profile please complete the Access Request Form.

Here are the steps to successfully enrol in paperless invoicing:

1. Log in to Unionline.
    
2. Navigate to the invoice screen (e.g. Direct Purchase, Distribution or S&T).
   • At the bottom of the invoice screen, you will find a link to the Paperless Invoice Election Form.
      
3. Complete the Paperless Invoice Election Form.
   • A special feature on the form allows you to add a new company contact along with the contracts they are associated with. (Please note that all contacts will need to have Unionline access to view the invoice). Learn more about the Paperless Invoice Election Form.
      
4. Click the Submit button and the form will be electronically submitted to Union Gas.
   • All contacts will receive an email that will provide an effective start date for paperless invoicing. *Please note: Requests received more than five (5) business days prior to the last day of the month will be effective the following month.
      
5. You are ready for paperless invoicing!
   • Every month, all contacts will be emailed when the final invoice is available on Unionline and ready for payment.

If you have questions about paperless invoicing, please visit our Frequently Asked Questions section.

• Receive your invoice by mail - Shippers not enrolled in paperless invoicing will continue to receive your invoice by mail. Through Unionline, you will be able to view your invoice online, as well as look at archived history. To register for Unionline, or to add the Invoicing role to your existing Unionline profile please complete the Access Request Form.

Payment Options

Shippers now have three options to pay their Union Gas invoice:

• Pay online - Through any major financial institution, you can now set up and pay your invoice online.
  • To pay your invoice online, you can set up Union Gas Storage and Transportation with your financial institution using the 8 digit contract number starting with “ST” found on your invoice (e.g. ST00000000). *Please note:  This option is currently not available for Shippers invoiced in U.S. dollars. We continue to work with financial institutions to add this option in the near future.
     
• Pay by wire

The wire account for payments in Canadian funds is:

Canadian Imperial Bank of Commerce
99 King Street West
Chatham, Ontario, Canada
Transit: #00282
Bank Code: #0010
Account: #91-06316
Beneficiary: Union Gas Limited

The wire account for payments in US funds is:

Chase Bank
270 Park Avenue
New York City, New York  10017-2070
Account: #747480333
ABA: #021000021
Beneficiary: Union Gas Limited

Wires must be accompanied by remittance detail (account number(s) and amount paid for each invoice). Your payment can be emailed or faxed to:

Central Cashiering Department
Email: UGLRemittanceAdvice@uniongas.com
Fax: 1-800-799-0039 or 519-436-5401

• Pay by cheque - Cheques should be made payable to Union Gas Limited and include the invoice number. Please send your cheque and a copy of the invoice to:

Team Lead, Central Cashiering
Union Gas Limited
PO Box 2001
50 Keil Drive North
Chatham Ontario, Canada
N7M 5M1

Elected Currency
Shippers are invoiced in either Canadian or US funds, but not both. The currency you prefer to be invoiced in is your Elected Currency. You are required to pay your invoice in the same currency as invoiced (i.e. your Elected Currency). You can continue to negotiate contracts with your sales representative in either currency, but your invoice will convert all charges to your Elected Currency. This conversion is done using the arithmetic average of the daily noon Bank of Canada exchange rate for the month.

Payment Due Date
For information on your payment due date, please refer to your invoice. If payment is not received by the due date, late payment charges will be applied at the minimum commercial per annum lending rate of Union Gas' principal bank.

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