Contact Us

Contact Us by Telephone

  • Natural Gas Emergencies - 1 877 969-0999
  • Account & Billing Inquiries - 1 888 774-3111
    Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays). Calls may be recorded for quality and safety purposes.
  • Ontario One Call - 1-800-400-2255

Contact Us by Email

  • Can't find what you’re looking for? Questions? Comments? We're happy to help. 
    Send us an email and we'll respond within two business days.

Contact Us by Mail

Head Office
PO Box 2001
Chatham, ON
N7M 5M1

Payment mailing address
PO Box 4001, STN A
Toronto, ON
M5W 0G2