CUSTOMER ADVISORY

February 12, 2008

UNION GAS REMINDS CUSTOMERS TO KEEP GAS METERS AND APPLIANCE VENTS CLEAR OF SNOW AND ICE

During the winter it is important to keep snow and ice from building up and covering your gas meter and the external vent pipes of natural gas furnaces, fireplaces, water heaters and clothes dryers.

• Check the gas meter and appliance vent pipes regularly to ensure there is no build–up of ice or snow.
• Repair leaky seams in eaves troughs or downspouts and remove any icicles to ensure dripping water does not splash and freeze on the meter or vent pipe.
• If you notice your meter or appliance vent pipe is covered with snow, please remove the snow carefully with either a brush or broom.  Do not scrape your meter or vent pipe with a sharp instrument.
• Do not shovel, plow or blow snow up against the gas meter or piping.
• Be careful not to bump your gas meter with a snow blower.
• Never kick your gas meter or vent pipes in an attempt to clear ice and snow.
• For more general safety information visit uniongas.com/safety

Keeping your gas meter and vent pipes clear of snow and ice helps ensure that both the meter and your natural gas appliances function properly and also allows us to read the meter accurately.

If you see ice build–up and suspect there is a problem, or for any other gas emergency, call us at 1 877 969-0999.

CONTACT: Andrea Stass
Phone: (519) 436-5490