Customer Contracts
Understanding your Union Gas contract
Union Gas has standardized
contracts for all in-franchise customers - no matter the rate class.
This ensures that contracts are easier to read and understand.
All Union Gas in-franchise customer contracts contain the following information:
Contract Cover -- Each contract will have a service type-specific "Contract Cover." The body of the contract ties in all the schedules and General Terms and Conditions together. The Contract Cover includes customer information and signatory pages.
Schedule 1 -- Schedule 1 provides customer-specific information such as contract parameters.
Schedule 1a – Schedule 1a provides the means to contract for market-based deliverability.
Schedule 2 -- Schedule 2 provides the terms and conditions specific to a service.
Schedule 3 -- Schedule 3 provides end use locations for a Bundled T contract.
General Terms and Conditions -- General Terms and Conditions provides generic working rules for all in-franchise contracts and are the terms that are common to all North and South in-franchise services.
Collection Service Agreement -- The Collection Service Agreement provides the details on customer billing service.
Gas Distribution Access Rule (GDAR) Service Agreement -- This Service Agreement sets out the relationship between Distributor and Vendor.
Non-GDAR Collection Service Agreement -- This Service Agreement provides the details on Union's Billing and Collections Service.
Union's standardized contracts for in-franchise customers:
General Terms and Conditions
General Terms and Conditions - effective August 2004
General Terms and Conditions - effective January 1, 2009
General Terms and Conditions - "black-lined version" shows changes made to the contract (august 2004 versus January 2009)
Service Agreements
Northern and Eastern Operations Area
Bundled Transportation Service
Contract
Schedule
1
Schedule
2
Schedule
3
Distribution (Sales and Service) and T-Service
Rate 100 Base Service
(includes Rate 25, CBS, Storage)
Contract
Schedule
1
Schedule
2
Rate 20 Base Service (includes Rate 25, CBS, Storage)
Contract
Schedule
1
Schedule
2
Southern Operations Area
Bundled Transportation Service
To give customers a complete understanding of the changes to Schedule 2, the current and new versions are posted below- as well as a black-line version that shows in detail how the Schedule 2 has been altered.
Contract
Schedule 1
Schedule 2
Schedule 2 - effective September 15, 2008
Schedule 2 - black-line version - August 2004 vs. September 2008
Schedule 3
Distribution (Sales and Service) and
T-Service
Rate M4
Contract
Schedule 1
Rate M5
Contract
Schedule 1
Rate M7
Contract
Schedule 1
Rate M9
Contract
Schedule
1
Rate T1
Contract
Schedule 1
Schedule 1a
Schedule 2
Additional information
If you have any questions, please contact your Account Representative.