Invoice Options

Union Gas customers have three options to receive or view their invoice:

• Paperless Invoicing -- By electing paperless invoicing, you will receive an email indicating when your invoice is posted on Unionline and available for payment.  If you don't have Unionline, it is fast and easy to register.
  
  Here are the steps to successfully enrol in paperless invoicing:

  1)       Log in to Unionline.

  2)    Navigate to the invoice screen (e.g. Direct Purchase, Distribution or S&T).
  --  At the bottom of the invoice screen, you will find a link to the Paperless Invoice Election Form.

  3)       Complete the Paperless Invoice Election Form.  
  --  A special feature on the form allows you to add a new company contact along with the contracts they are associated with.  (Please note that all contacts will need to have Unionline access to view the invoice.)

  4)       Click on the “submit” button and the form will be electronically submitted to Union Gas.
  --  All contacts will receive an email that will provide an effective start date for paperless invoicing. Please note:  Requests received more than five (5) business days prior to the last day of the month will be effective the following month.

  5)       You are ready for paperless invoicing!
  --  Every month, all contacts will be emailed when the final invoice is available on Unionline and ready for payment.
  
  For more information on how to enrol in paperless invoicing, please click here.  For frequently asked questions, please click here.

Payment Options

Customers now have three options to pay their Union Gas invoice:

• Pay online -- Through any major financial institution, you can now set up and pay your invoice online.  You will need the following information to add Union Gas to your online banking option:
  
  For commercial/industrial and energy marketers, you can set up "Union Gas Large Business" with your financial institution using the 6-digit contract number starting with "SA" found on your invoice (e.g. enter SA000000).  *Please note:  this option is currently not available for customers invoiced in U.S. dollars.  We continue to work with financial institutions to add this option in the near future.
   

• Pay by cheque -- Cheques should be made payable to Union Gas Limited and include the invoice number.  Please send your cheque and a copy of the invoice to:

Team Lead, Central Cashiering
Union Gas Limited
PO Box 2001
50 Keil Drive North
Chatham Ontario, Canada
N7M 5M1

• Pay by wire -- The wire account for payments in Canadian funds is:

Canadian Imperial Bank of Commerce
99 King Street West
Chatham, Ontario, Canada
Transit 00282 010
Account #91-06316

        The wire account for payments in US funds is:

Canadian Imperial Bank of Commerce
99 King Street West
Chatham, Ontario
Bank Code - 0010
Branch Code - 00282
Account number - 0206717
US Swift Code CIBC Chatham - CIBCCATT
US Swift Code Bank of America - BOFAUS3N
Beneficiary:  Union Gas Limited

          Wires must be accompanied by remittance detail (account number(s) and amount paid for
          each invoice).  It can be emailed or faxed to:

Central Cashiering Department
Email: UGLadvice@uniongas.com
Fax: 1-800-799-0039 or 519-436-5401

Payment Due Date

For information on your payment due date, please refer to your invoice.