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Moving has been made fast, easy and available 24 hours a day, seven days a week using our online forms.

Sign on to MyAccount at uniongas.com/myaccountlogin if you have an existing account and are moving, need to open another account or are closing your account.

You can also use the forms below to update the information on your existing account.

Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays).  Please allow at least two business days for us to complete your order. If you have an immediate service need, please call the Union Gas Customer Contact Centre at 1-888-774-3111 or to contact us via email, please click here.

Close an Existing Account

If you have an existing Union Gas account, and you wish to cancel the gas service or if you are moving to a property that does not have gas within the Union Gas service area, this form can be used to submit the information automatically.

Transfer an Existing Account

If you currently have a Union Gas Account and are moving to a property that has gas service within the Union Gas service area,  this form can be used to automate the transfer process.

Do you currently have electronic billing?

If you currently view your bill electronically at uniongas.com you will need to register your new account number after you receive your final bill. Simply sign on to MyAccount, go to Update My Info and select the Add An Account tab.

To sign on to MyAccount select the icon below.

If you currently receive your bill electronically through epost, you must delete Union Gas as a Mailer account after you receive your final bill.  To receive the gas bill for your new account electronically, you must re-subscribe by adding Union Gas as a Mailer using your new account number.

To access epost select the icon below.

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Moving form for Lawyers/Property Management

This form is used by Lawyers and/or Property Management firms to set up new accounts with Union Gas.

Open a New Account

If you are moving to a property within the Union Gas service area and currently do not have a Union Gas account, this form will automate your application for gas service.

Open an Additional Account

If you currently have a Union Gas Account that you are retaining, and you need an additional account at a different address, this form will automate your application for the additional gas account.