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Natural Gas Emergencies

For gas leak/odour detections and other gas related emergencies,
please call 1 877 969-0999
For Emergency Locates, please contact Ontario One Call at 1 800 400-2255.
The emergency numbers are available 24 hours a day, 7 days a week.

Contact Us by Email

Residential Account & Billing Inquiries

Contact Us by Telephone


Natural Gas Emergencies	1-877-969-0999 1 877 969-0999
Account & Billing Inquiries	1 888 774-3111	Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays). Calls may be recorded for quality and safety purposes.
Gas Supplier (Direct Purchase)	1 888 415-4667

Contact Us by Mail


Head Office P.O. Box 2001 Chatham, Ontario, Canada N7M 5M1	Bill Payment P.O. Box 2025 Chatham, Ontario, Canada N7M 6C7

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