Contact Us

Natural Gas Emergencies

  • For gas leak/odour detections and other gas related emergencies, please call 1 877 969-0999
  • For Emergency Locates, please contact Ontario One Call at 1 800 400-2255.
  • The emergency numbers are available 24 hours a day, 7 days a week.

Contact Us by Email

Contact Us by Telephone

  • Natural Gas Emergencies - 1 877 969-0999
  • Account & Billing Inquiries - 1 888 774-3111
    Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays). Calls may be recorded for quality and safety purposes.

Contact Us by Mail 

Head Office
P.O. Box 2001
Chatham, Ontario, Canada
N7M 5M1