Union Gas

A Spectra Energy Company

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Frequently Asked Questions

  1. How long does it take to have a gas service line and meter installed and ready to use?
  2. What site requirements need to be met for service line installation and meter set-up?
  3. How do I arrange for natural gas service for construction heat?
  4. What pressure can I receive?
  5. Where can I get natural gas construction heaters?
  6. What training is required to operate natural gas construction-heat equipment?
  7. Why should I use natural gas instead of propane for my temporary construction-heat needs?
  8. What type and size of construction jobs are natural gas heaters meant for?
  9. How much does an installation cost?

1. How long does it take to have a gas service line and meter installed and ready to use?

To ensure service is received on time, you must place an order 4-6 weeks before you require natural gas on site, and you must ensure that you specify “Con-Heat” on your application form. Larger load requirements may need more time in order to build a bigger meter. To guarantee that Union Gas receives the required lead time, it is important to give your gas service a high priority within your construction schedule.

2. What site requirements need to be met for service line installation and meter set-up?

The following help to ensure that the service piping and meter set-up are not put at risk during on-going construction site activities:

  • Soil is compacted to within 6” of final grade
  • Service path and meter location are clearly marked and free of obstructions
  • Construction activities do not jeopardize the safety of the meter set-up

3. How do I arrange for natural gas service for construction heat?

Get Connected - Apply for natural service lines or meter sets. 

  • Now there's a great way to Get Connected to natural gas services, or make changes to your existing account. Our Get Connected online tool streamlines and simplifies the process, so you can place your order with just a few clicks of the mouse. 

To order your meter set and turn on.

  • Contact the Union Gas Natural Gas Services Call Center at 1-866-772-1045

4. What pressure can I receive?

Standard delivery pressure is 7” w.c.; however, you can request up to 10 psig on the RFA. Pressure requirements above 10 psig may be considered but will require Union Gas engineering design approval.

5. Where can I get natural gas construction heaters?

Check your yellow pages for rental companies in your area that offer natural gas construction heater rentals. 

6. What training is required to operate natural gas construction-heat equipment?

Anyone who installs, lights, re-lights, moves or shuts off the natural gas equipment is required to either by a licensed gas technician, or to obtain their natural gas Record-Of-Training (RoT). To obtain a RoT, contact your local Union Gas representative for course dates.

7. Why should I use natural gas instead of propane for my temporary construction-heat needs?

Natural gas is your best choice for construction heat, as you can expect to:

  • Save on Fuel Costs: Natural gas is up to 50% cheaper than propane and all fuel paid for is used, whereas propane tanks are often replaced before empty
  • Save on Labour Costs and Increase Productivity: No man hours required to change fuel tanks and with a constant heat source a site is never shut down for lack of fuel.
  • Improve Site Safety: No heavy propane bottles to change in slippery site conditions and there is less chance of back injuries, as workers are no longer required to lift cumbersome tanks.
  • Improve Your Billing Process: Paying a natural gas bill is simple, as all charges are included on a monthly Union Gas bill - No more lost delivery slips or invoices, which can occur with propane billing.
  • Be Green: Natural gas is the cleanest burning fossil fuel.

8. What type and size of construction jobs are natural gas heaters meant for?

Any job of any size can be accommodated with natural gas heating equipment. Check out more information about where natural gas heat for construction is used.

9. How much does an installation cost?

Generally there is no charge for a natural gas line installation. You can confirm this with your local Union Gas representative. The cost for renting natural gas heaters varies with the size of the unit, contact your rental company directly for this information.