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Meter Reading Information
Union Gas Limited reads residential, commercial and some industrial meters monthly. A monthly meter reading provides accurate data, ensuring that customers are paying for the exact amount of natural gas they use, not an estimated amount. In the event that the meter is not read, the customer will receive a system-generated bill, which is calculated by considering past usage and adjusting it for exact weather conditions. If a system-generated bill is incorrect, any over or under charge will be corrected the following month. That way, you will still be billed only for the gas you actually use.
Gas
Meter Safety
| The safety of our meter readers is important to us, so please keep the area around your gas meter free of overgrown brush and obstacles. This will allow safe and easy access for our meter readers so that they can read the meter and for our technicians in case of an emergency. |
Meter Reading
Schedule 2008 (pdf)
| Union Gas meter readers make every effort to read meters monthly. For your information, you may want to know when this will be done. Or you may be one of our customers who needs to give the meter reader access. |
| Gas meters measure the amount of gas used by counting the filling and emptying of compartments inside the meter. To find out how much gas was used over a certain period of time - such as one day or a billing period - take a reading at the beginning of the period and again at the end. The difference between the two readings is the amount of gas used. |
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Union Gas offers 2 ways to submit your meter read for your natural gas account. Through the MyAccount application, you may submit your meter read online quickly and easily without filling out a form each month at uniongas.com/myaccount. Once you have registered with MyAccount, a calendar will display with the meter reading dates for your meter, as well as the last meter read on your account. You may choose to receive an email reminder each month telling you when to submit your next meter read, eliminating the need to keep a paper copy of your meter reading schedule. All this available to you in a secured environment available 24 hours a day, seven days a week, you’ll wonder how you ever did without it! Visit uniongas.com/myaccount to learn more on how this can work for you! OR you can submit your meter read through the Submit a Meter Read Form. Please allow 3 days for processing your meter read if you use this form. |