Frequently Asked Questions
Q How do I arrange for natural gas service for construction heat?
A Arranging for a service is simple:
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Complete a Builder Service Request (BSR) form complete with firm and accurate foundation and occupancy dates and fax it to the Builder Attachment Centre at 866 772-2077 and include that construction heat is required.
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If the foundation date changes, please ensure that you contact the Attachment Centre at 866 772-1045 to update this information.
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You will receive a Service Installation Notice two days before the scheduled installation date. Contact the Attachment Centre by 5 p.m. on the day you receive the notice if your site is not ready for gas service.
Your meter will automatically be set 4 days after the service is installed.
Q How long does it take to have
a service and meter installed
and ready to use?
A Your service will be installed within 5 weeks of the foundation date and the meter will be set 4 days after the service is installed. In areas where joint trench and stub services installation methods are used, the 5 week installation window will not apply as normal coordination with other utilities will take place. In addition, services applied for in remote locations will also be exempt from this installation window and in cases where this is applicable you will be advised.
Larger load requirements may necessitate a longer lead time if a larger meter is required. As much lead time as possible is appreciated, so please incorporate this into your work plan schedule.
Q What site requirements need
to be met for service piping and
meter set-up?
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Foundation is poured and back filled with soil compacted to within 6 inches of final grade.
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Gas meter location is clearly marked on the foundation ensuring proper clearances to building openings, etc.
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Ensure running line from meter location to property line is free of construction materials, debris, etc.
Q Do I need special training?
A Everyone who installs, lights, re-lights, moves, or shuts off a natural gas heater requires a training course that can take up to one day in order to ensure the safe operation of the equipment. This Record Of Training (ROT) can be obtained by contacting your local Union Gas representative for course dates. In the meantime, any licensed gas technician is authorized to install and operate construction heaters.
Q Where can I get Natural Gas construction heaters?
A
For information on construction heater rental companies, please visit the
Equipment Rental section of our
website.