Welcome, you are here because you are a commercial/industrial builder that is looking to:
-
Build a
commercial/industrial building and need to order a natural gas
service 
NOTE:
For commercial/industrial buildings, a CAD site plan showing the
proposed gas meter location is required with your gas service
application. Someone in our Attachment Center will contact you
should additional information be required.
-
Demolish an existing commercial/industrial building and need to
have the existing gas service removed and new service installed at a
later date
If, due to construction, an existing gas service must be removed, Union Gas requires you to do the following, which will
take 6 to 8 weeks:
- Contact Union Gas at 1-866-772-1045 to remove the existing
gas service and then
- Complete an
application through the
Online Attachment Tool
or print and fax the
Request For Action
(RFA) to install the
new gas service.
-
Inquire about the status of an existing natural gas service line request
If it has been longer than 7
weeks since you received our transmit acknowledgement notification for your
commercial/industrial
service request and you wish to follow up,
submit a
Status Request. We
will respond back to you within 2 business days.
-
Request a meter set, turn-on or inspection
-
Request a load change,
pressure change and/or meter/service relocation
-
Change the
account information
Submit a change to the account information through
the
I'm Moving section or call the Union Gas Customer Contact Centre at 1 888 774-3111.
For all other inquiries please contact your
Union Gas Account Manager.
Choose between the following two options:
