Here's what MyAccount can do for your business

Convenient and secure account management

With MyAccount you have instant access to all of your Union Gas account information 24 hours a day, seven days a week. Here are just a few ways MyAccount can help your business.

  • Consumption and Energy Data: Download 24 months of natural gas consumption data as 'CSV' file using our 'Energy Data" download section
  • Bills & Payments: Access 24 months of bill images or detailed billing data for view, print or download using the 'Download All Data' section under 'Bills & Payments'
  • Set Account Preferences: Select bill delivery options like Paperless billing with email reminders
  • Update your Account Information: Contact name and email address or notify us of a change to your account (stop, start, move)
MyAccount Functionality
 
MyAccount on your desktop and mobile device
Desktop
Mobile

 System Indicator Icon

View your gas use, bill amount and due date

Yes

Yes

 Download your gas use and detailed billing information

Download your gas use and detailed billing information

 View or download up to 24 months

View up to 13 months

 Billing Icon

View bills

View or download up to 24 months

View up to 13 months

Automatic Payment Plan Icon

"Pay Now" button

Not available

Direct link to your financial institution's website

 Manage options

Manage options (e.g. Paperless bills & Automatic Payments)

Yes

Yes

Meter Read Icon

Submit meter readings

Yes

Yes

 Email Icon

Update your account information

Yes

Change email address or phone number

Moving Icon

Stop, start or move your account

Yes

Access from a computer

Register for MyAccount

If you are logging in to MyAccount for the first time, you'll need your 14-digit Union Gas account number, your phone number, and an email address.

  • Your password must be six to 15 characters. Use any of the following: upper or lowercase letters, numbers or special characters @ . - or _.
  • We will send you a confirmation email once you have registered. Then you can start managing your account from your computer or mobile device.

Already Registered - Change or Forgot your User ID or Password

Simply login to MyAccount with your current User ID and Password.

  • From your mobile device, select Change Password.
  • From a desktop, choose Update My Info.
  • Your password must be six to 15 characters. Use any of the following: upper or lowercase letters, numbers or special characters @ . - or _.

If you've forgotten your User ID or Password, select "Forgot your User ID" or "Forgot your Password" to retrieve your information.