Get Connected

Residential Builder

Please note, as of January 1, 2016, faxed applications will no longer be accepted.
Please submit your application via GetConnected.

Welcome, you are here because you are a residential home builder that is looking to:

1. Request a new natural gas service line
  • Submit your application via our online attachment tool - GetConnected.
  • For inquiries call 1 866 772-1045
2. Request construction heating
  • Submit your application via our online attachment tool - GetConnected and indicate construction heating.
  • For inquiries call 1 866 772-1045.
3. Inquire about the status of an existing natural gas service line request
If you have applied via Get Connected and have a question about a specific address, click on the action button beside that request and send us an email. We will respond within two business days.

4. Request a meter turn-on and/or inspection
If your meter has not automatically been set after the installation of your gas line please go to GetConnected, select the action button beside the appropriate address and follow the prompts. 

5. Request a load change, pressure change and/or meter/service relocation
  • Submit your application via our online attachment tool - GetConnected.
  • For inquiries call 1 866 772-1045
6. Request end-meter banking

End-meter banking is a superior building option that moves individual gas meters from the front or back of your townhouses and groups them onto one or two end walls. It’s an easy way to improve your front door or backyard appeal.

Contact your local New Business Project Coordinator for more information.


7. Change the account information
Submit a change to the account information through the I'm Moving section or call the Union Gas Customer Contact Centre at 1 888 774-3111.

 

For all other inquiries please contact your local Residential Account Manager.

Choose between the following two options:

 
GetConnected - Online Attachment Tool
 
Forms & Inquiries