Union Gas at a Glance

A quick reference guide of company highlights. Looking for who we serve, where we are and what we do? You’ll find the short answers here.

History

Nearly 100 years of experience and service to customers in southwestern Ontario and close to a half century in northern and eastern Ontario.

Location

• Head Office
  50 Keil Drive North
  Chatham, Ontario
  N7M 5M1
  Phone: (519) 352-3100 or (800)-265-5230   
     

• District Offices - Windsor, Chatham, London, Sarnia, Waterloo, Brantford, Hamilton, Halton, Kingston, North Bay, Sudbury, Timmins, Sault St. Marie, Thunder Bay.
    

• 49 branch offices for delivery services.

Number of Customers

• 1.3 million

Number of Employees

• 2,200 people

Business Activities

• Safe and reliable distribution of natural gas to homes, businesses and industry

• Innovative storage and transmission services for other utilities and companies

Total Revenue

• $2.1 billion

Net Income

• $180 million

Total Assets

• $4.9 billion

Pipelines

• Distribution main pipelines - 36,104 km (22,434 miles)

• Distribution service pipelines - 23,713 km (14,734 miles)

• Transmission pipelines - 4, 685 km (2,911 miles)

Distribution of Natural Gas

Union Gas' distribution business serves about 1.3 million residential, commercial and industrial customers in more than 400 communities across northern, southwestern and eastern Ontario. Our distribution service area extends throughout northern Ontario from the Manitoba border to the North Bay/Muskoka area, through southwestern Ontario from Windsor to just west of Toronto, and across eastern Ontario from Port Hope to Cornwall.

Storage and Transmission Services

In addition to providing distribution services to customers in its franchise area, Union Gas serves the surrounding storage and transmission marketplace. The Dawn Hub is the largest underground storage facility in Canada and one of the largest in North America. It offers customers such as power generators, distribution and pipeline companies and energy marketers an important link in the movement of natural gas from Western Canadian and U.S. supply basins to markets in central Canada, the Great Lakes region and the northeast U.S.

At Union Gas we strive to be the supplier of choice. In addition to the vast integrated physical assets at our disposal, we also create and provide leading edge services to allow customers to make the most of those assets.

Storage Facilities at the Dawn Hub

• Canada's largest underground natural gas storage facilities in 22 depleted gas pools in southwestern Ontario.

• Working capacity: 4388 million cubic metres (10⁶m³) or about 155 billion cubic feet (Bcf).
• An integrated storage operation that provides unmatched reliability

System Throughput

• 34.3 billion cubic metres, or approximately 1.2 trillion cubic feet per year.
  (Distribution volume - 14.2 billion cubic metres or about 503 Bcf; Storage and Transmission activity - 19 billion cubic metres or about 708 Bcf)

Our Greatest Asset: People

• A dedicated workforce, 2,200 strong, that continuously strive to be the supplier of choice for our customers and the partner of choice for our communities 

Parent Company

• Spectra Energy, Houston, TX

Regulation

• Regulated under the Ontario Energy Board Act (1998).

*All figures as of December 31, 2008