Union Gas at a Glance
A quick reference guide of company highlights. Looking for who we serve, where we are and what we do? You'll find the short answers here.
History
100 years of experience and service to customers in southwestern Ontario and close to a half century in northern and eastern Ontario.
Location
Head Office
50 Keil Drive North
Chatham, Ontario
N7M 5M1
Phone: (519) 352-3100 or (800)-265-5230
District Offices
- Windsor, Chatham, London, Sarnia, Waterloo, Brantford, Hamilton,
Burlington,
Kingston, North Bay, Sudbury, Timmins, Sault St. Marie, Thunder Bay
49 branch offices for delivery services.
Number of Customers
1.4 million
Number of Employees
A dedicated workforce, 2,200 strong, that continuously strive to be the supplier of choice for our customers and the partner of choice for our communities.
Total Revenue
$1.8 billion
Net Income
$206 million
Total Assets
$5.6 billion
Pipelines
Distribution main pipelines - 36,700 km (22,805 miles)
Distribution service pipelines - 26,011 km ( 16,156 miles)
Transmission pipelines - 4,743 km (2,946 miles)
Safe and reliable distribution of natural gas to homes, businesses and industry
Innovative storage and transmission services for other utilities and companies
Distribution of Natural Gas
Union Gas' distribution business serves about 1.4 million residential, commercial and
industrial customers in more than 400 communities
across
northern, southwestern and eastern Ontario. Our
distribution service area extends throughout northern Ontario from the
Manitoba border to the North Bay/Muskoka area, through southwestern
Ontario from Windsor to just west of Toronto, and across eastern Ontario
from Port Hope to Cornwall.
Storage and Transmission Services
In addition to providing distribution services to customers in its franchise area, Union Gas serves the surrounding storage and transmission marketplace. The Dawn Hub is the largest underground storage facility in Canada and one of the largest in North America. It offers customers such as power generators, distribution and pipeline companies and energy marketers an important link in the movement of natural gas from Western Canadian and U.S. supply basins to markets in central Canada, the Great Lakes region and the northeast U.S.
At Union Gas we strive to be the supplier of choice. In addition to the vast integrated physical assets at our disposal, we also create and provide leading edge services to allow customers to make the most of those assets.
Storage Facilities at the Dawn Hub
Canada's largest underground natural gas storage facilities in 23 depleted gas pools in southwestern Ontario.
Working capacity: about 155 billion cubic feet (Bcf).
System Throughput
1,333 Bcf (Distribution volume - 499 Bcf; Storage and Transmission activity – 834 Bcf)
Parent Company
Spectra Energy, Houston, TX
Regulation
Regulated under the Ontario Energy Board Act (1998).
*Financial results as of December 31, 2011, all other figures as of December 31, 2012.
